* Managing Director/CEO of Abuja Electricity
Distribution, AEDC) Plc, Engr. Ernest Mupwaya (right),  being decorated by the Company's Chief Change Champion and 
the Coordinator, Change Management, Mrs. Clara Musama (left),  at the flag off of the AEDC's Business Process Re-engineering Project in Abuja.

The Management of Abuja Electricity Distribution (AEDC) Plc has
flagged off the Company’s Business Process Re-engineering (BPR)
project, which is a two-year project geared towards instituting a
better work culture, greater productivity and improved customer
service delivery.

 Equally, the AEDC Management used the opportunity of the flag off
ceremony to formally unveil the 76 employees who were selected as
“Change Champions” and given the special task of driving the reform
project.

* Managing Director/CEO of Abuja Electricity Distribution (AEDC) Plc, Engr. Ernest Mupwaya (left), decorating an executive of the Senior Staff Association of Electricity & Allied
Companies (SSAEAC), Mrs. Abiodun Ukueje Adepeju, at the flag off of the AEDC's Business Process Re-engineering Project in Abuja.
Speaking at the ceremony held on in Abuja, the AEDC Managing
Director/CEO, Engr. Ernest Mupwaya, used the opportunity to charge
staff of the Company to strive towards excellence in their respective
duties, while also enjoining them to ensure honesty, integrity and be
“customer-centric” in line with the Company’s values.

 A statement issued  by AEDC’s Head of Public Relations &
Media, Ahmed Shekarau, said Engr. Mupwaya reminded the Company’s staff
that they cannot continue to do things the same way and expect a
different result. He also reminded the employees that with the
privatization of the power sector in Nigeria, customers’ expectations
from the Company were high, stressing, therefore, the need for all of
them to adjust for improved service delivery.

* The AEDC's Change Champions, in a group photograph with members of the Executive Management Team of the Company during
the flag off of the AEDC's Business Process Re-engineering Project  in Abuja.


Congratulating the Change Champions on their selection to be in the
vanguard of the reform project, he, however, reminded them of the
arduous tasks ahead, which he said were surmountable with commitment.
The CEO particularly noted that the ranking of AEDC by the Nigerian
Electricity Regulatory Commission (NERC) as the overall best
performing distribution company in Nigeria in the third quarter of
last year was a sign that it (AEDC) was on its way to emerging as a
world class utility in no distant future, in line with the vision of
its Board of Directors, stressing that it can sustain the ranking
record with greater commitment by employees.

 Earlier in her welcome remarks, the Coordinator of the Change
Management project in the Company, Mrs. Clara Musama, announced that
in the first phase of the BPR project, which commenced in April last
year, 136 business processes were mapped, out of which 20 are totally
new processes which are now ready for implementation, adding that some
of the processes were already being tested in the field through the
field operations team.

 Mrs. Musama disclosed that the approved processes were arrived at
after 40 workshops between April and November last year, and also
announced that a new Company-wide organizational structure which is
aligned to the new processes will be implemented soon.

 She commended Tetra Tech, the US based consulting firm that walked
AEDC’s staff through the first phase of the project, and appealed to
the Change Champions to be diligent as they take over implementation
of the project in its second phase.

 Highlight of the event was the decoration of executives of the unions
in the Company, as well as the Change Champions by the MD/CEO, after
he was decorated as Chief Change Champion by the project coordinator,
Mrs. Musama.